Decision support systems in the twenty-first century / George M. Marakas.

Introduction to decision support systems - Te decision maker - The process of making a decision - Decisions in the organization - Modeling decision processes - Group decision support and groupware technologies - Executive information systems - Expert systems and artificial intelligence - Knowledge engineering and acquisition - Machines that can learn - The data warehouse - Data mining and data visualization - Designing and building decision support systems - Implementing and integrating decision support systems - Creative decision making and problem solving - Decision support in the twenty-first century - Decision style inventory III.